Operations Manager (Aboriginal and Torres Strait Islander)

About the role

The University of Queensland's Poche Centre for Indigenous Health is seeking an Operations Manager for a part-time, 80% FTE, fixed-term position based in Toowong, running through to November 2028. The role leads the Centre's day-to-day operations and provides high-level operational, administrative and project support, bringing together Indigenous and health expertise, community organisations and health providers. The position is open to Aboriginal and Torres Strait Islander candidates only, as a genuine occupational requirement.

Key responsibilities

• Lead the Centre's day-to-day operations, delivering responsive, efficient and high-quality administrative and business support aligned with strategic priorities.
• Develop and continuously improve systems, processes and workflows that support best-practice service delivery, compliance and operational effectiveness.
• Foster a culturally safe, respectful and inclusive workplace aligned with Aboriginal and Torres Strait Islander ways of knowing, being and doing.
• Coordinate operational planning and delivery across governance, finance, human resources, facilities, events, projects and Higher Degree by Research student administration.

Required profile

• Essential: the person must be an Aboriginal or Torres Strait Islander person, with evidence provided to confirm this.
• Relevant qualifications in business, management, administration or a related discipline, with substantial relevant experience, or an equivalent combination of education, training and experience.
• Experience working collaboratively with and for Aboriginal and/or Torres Strait Islander peoples, communities or organisations.
• Experience managing operational functions and implementing systems, administrative processes and service improvements in a complex organisation.
• Experience in financial administration, budget coordination and resource management.
• Experience supporting human resources processes such as recruitment, onboarding and workforce administration.
• Ability to promote culturally safe workplace practices and support capability development in culturally responsive ways.

Required skills

• Project coordination and event management.
• Organisational, communication and stakeholder management.
• Initiative to solve problems and manage competing priorities.

What we offer

• Base salary of $120,317 to $134,893 plus 17% superannuation at HEW Level 8.
• Up to 26 weeks paid parental and primary care leave, 17.5% leave loading and flexible and hybrid working options.
• Health and wellbeing programs, on-campus childcare, affordable parking, salary packaging and a heavily discounted Study for Staff program.
• Support to connect with staff networks, including the Aboriginal and Torres Strait Islander Staff Network.

Applications close 1 November 2026; interviews are tentatively scheduled for 5 November. Applications must include a resume and a cover letter, and pre-employment checks may include right to work, qualification and criminal history checks.