NDIS Support Coordinator

About the role

MyIntegra, part of the APM Group, provides NDIS Plan Management and Support Coordination services across Australia. Its Support Coordinators assess needs and coordinate support for NDIS participants referred to MyIntegra. The role is remote, but the successful candidate must be based in Brisbane because visits with participants are required.

Key responsibilities

• Assist NDIS participants in implementing their NDIS Plans and coordinating their services and supports.
• Complete all necessary administration to the required standard, ensuring full compliance.
• Maintain and develop relationships with quasi-government bodies and disability associations and groups, taking ownership of building and retaining these networks.
• Promote MyIntegra and generate interest in support coordination under the NDIS, for example by presenting to Local Area Coordinators, Disability Service Providers and support groups, including participants and nominees.

Required profile

• Current driver's licence and willingness to travel to clients where required.
• Minimum 6 months to 1 year of experience as an NDIS Support Coordinator.
• Allied Health qualifications or a minimum Certificate IV in Allied Health, Disability, Aged Care or similar.
• Experience or knowledge of complex family health issues is beneficial.
• Successful applicants must pass an NDIS Worker Screening Check and provide a current Working with Children Check.

Required skills

• Empathy and care for people.
• Ability to present information clearly and answer questions from groups, managers, clients and customers.
• Excellent verbal and written communication skills.
• Strong organisational and time management skills.
• Ability to engage potential clients and secure leads from inquiries.
• Ability to work independently and as part of a team.

What we offer

• A flexible, supportive and friendly team environment.
• Ongoing training, career progression and professional development.
• An attractive salary.
• Employee Assistance Program.
• Paid parental leave with top-up opportunities.
• Discounts at major retailers and an employee recognition program.