National Quality Manager

About the role

Laminex is seeking an experienced National Quality Manager to design and lead a unified quality strategy across the organisation. Reporting to the Head of Procurement, Planning & Quality, this Melbourne‑based position will shape quality governance from suppliers through to customer delivery.

Key responsibilities

• Develop and implement a national quality strategy aligned with business objectives.
• Establish governance, standards, accountabilities and reporting across suppliers, manufacturing, distribution and branches.
• Improve capture, investigation and resolution of customer feedback, complaints and quality issues.
• Use quality data to prioritise actions, reduce scrap, rework, defects and warranty costs.
• Maintain an effective Quality Management System and ensure compliance with ISO 9001, ISO 45001 and ISO 14001.

Required profile

• Proven senior quality leadership in a complex manufacturing environment.
• Strong experience in redesigning or transforming quality frameworks and systems.
• Ability to influence cross‑functional teams and drive change without direct authority.
• Commercially focused mindset balancing quality, customer and operational outcomes.

Required skills

• Deep knowledge of ISO 9001 quality management standards.
• Familiarity with ISO 45001 occupational health and safety standards.
• Understanding of ISO 14001 environmental management standards.
• Expertise in root‑cause analysis, corrective and preventative actions.