Medical Receptionist

About the role

MedKey Medical and Skin Cancer Clinic is looking for a professional and friendly Medical Receptionist to join its team. As the first point of contact for patients, the role ensures their experience is welcoming, efficient and positive. The position is full-time.

Key responsibilities

• Greet patients and provide excellent customer service.
• Manage appointment bookings and scheduling using practice software.
• Answer phone inquiries and direct calls appropriately.
• Handle patient records, data entry and other administrative tasks.
• Process Medicare and private billing payments.
• Maintain a clean and organised reception area.

Required profile

• Previous experience in a medical or healthcare receptionist role.
• Strong communication and interpersonal skills.
• Ability to multitask and work effectively under pressure.
• High level of professionalism and attention to detail.

Required skills

• Proficiency in practice management software such as Best Practice or HotDoc.

What we offer

• Competitive salary with opportunities for growth.
• A supportive and friendly work environment.
• Training and development opportunities.
• Flexible work arrangements to promote work-life balance.

To apply, send your CV and a cover letter explaining your suitability for the role by email to the clinic's management, including the job title in the subject line.