Marketing Operations & Traffic Manager

About the role

The Marketing Operations & Traffic Manager will coordinate the flow of work across marketing and creative teams, ensuring projects are resourced, prioritised, and delivered effectively. This role blends day‑to‑day traffic management with operational support, reporting, workflow governance, and continuous improvement.

Key responsibilities

• Own daily traffic management of creative and marketing work, aligning priorities with business needs and service levels.
• Partner with the Creative Account Manager to validate briefs, allocate work, and balance workloads, deadlines, and capability requirements.
• Maintain visibility of team capacity, identify bottlenecks, and proactively manage scheduling conflicts.
• Facilitate stand‑ups and workflow meetings, monitor timelines, and keep stakeholders informed.
• Maintain operational data, support capacity and performance reporting, and champion consistent workflow standards.
• Administer workflow tools, update process documentation, and support onboarding and training on operational processes.
• Identify recurring workflow challenges and recommend improvements to increase efficiency.

Required profile

• Minimum 3 years’ experience in traffic management, resource management, project coordination, or creative operations.
• Strong understanding of workflow management within a creative or marketing environment.
• Excellent stakeholder management and communication skills with the ability to influence across teams.
• High attention to detail, strong organisational skills, and a proactive problem‑solving approach.

Required skills

• Experience with project and workflow management platforms such as monday.com, Asana, Jira, Workfront, or similar.
• Ability to interpret operational data and reporting to support decision‑making and continuous improvement.

What we offer

• Hybrid work model with remote flexibility and in‑office collaboration.
• Paid day off each year for volunteering.
• Free 7‑Eleven coffee and snacks in the office.
• Up to 15 weeks paid parental leave for primary carers and up to 4 weeks concurrent leave.
• Access to unlimited LinkedIn Learning courses for personal and professional development.