Manager, Network Operations

About the role

Lead the delivery, security and continual improvement of network services across Western Sydney University’s multi‑campus environment.

Key responsibilities

• Oversee campus switching, wireless networking, internet services, firewalls, network access control and secure connectivity platforms.
• Provide architectural and technical leadership, establishing network standards, reference architectures and implementation patterns.
• Manage operational governance, capacity planning, major incident response, lifecycle management and technology refresh programmes.
• Lead network engineers and managed service providers, fostering a culture of accountability and continuous improvement.

Required profile

• Demonstrated experience leading network operations in a large, complex enterprise environment.
• Strong understanding of ITIL incident, problem, change and configuration management processes.
• Proven ability to manage technical resources, vendors, managed service providers and senior stakeholder relationships.

Required skills

• Enterprise routing and switching expertise (BGP, OSPF, VLANs, VRFs, QoS, multicast, high‑availability).
• Hands‑on experience with Cisco, HPE Aruba, Palo Alto and enterprise wireless platforms.

What we offer

• Salary $139,747 – $149,238 per annum plus 17% superannuation and leave loading.
• Flexible working arrangements, on‑site childcare, staff‑only financial products, health and wellbeing support.