Manager Compliance, Controls and Ethics

About the role

NRMA is looking for a Manager Compliance, Controls and Ethics to lead the Group's second-line compliance, controls and ethics function. Reporting to the General Manager, Group Risk, Compliance & Assurance, the role strengthens governance, supports ethical conduct and helps embed risk-based decision making across a diverse business portfolio, from mobility and tourism to member services. It is a full-time permanent position with a hybrid arrangement across the Sydney Olympic Park and CBD offices and working from home.

Key responsibilities

• Lead and continuously improve the Group Compliance Framework, including obligations management, controls, monitoring and assurance activities.
• Partner with stakeholders across the business to give practical compliance guidance, training and support.
• Analyse compliance data, identify emerging trends and share insights with leaders and governance committees.
• Conduct and coordinate investigations, working with Legal and key stakeholders where required.
• Support and review internal audit activities and assist with audit governance processes.
• Lead and develop a small team in a collaborative, customer-focused, high-performing culture.

Required profile

• Tertiary qualification in a related discipline.
• 8+ years of experience in compliance, audit, governance, investigations, risk or related functions.
• Experience in regulated environments, ideally from member-based organisations, consumer services, tourism, mobility or multi-business operations; financial services experience is valued.
• Previous people leadership experience.
• Strong stakeholder engagement and influencing skills, including with senior leaders.

Required skills

• Experience with governance frameworks, compliance programs or internal audit processes.
• Experience with ERM platforms such as Protecht is highly regarded.
• Knowledge of NRMA business operations is beneficial.

What we offer

• Flexible leave and well-being benefits.
• Travel discounts on cruises and accommodation at NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership and discounts on personal insurance products.
• Career growth and relocation opportunities within the group.