Internal Sales Representative – Customer Service & Account Management

About the role

As an Internal Sales Representative you will be the primary point of contact for a major account, handling quotations, order processing and delivering exceptional customer service. The role blends sales support with technical product knowledge to ensure customers receive accurate solutions.

Key responsibilities

• Provide outstanding customer service via phone, email and in‑person interactions.
• Process customer orders, quotes and inquiries accurately and efficiently.
• Develop and maintain strong relationships with customers, understanding their needs and offering tailored solutions.
• Support the external sales team by preparing quotes, product information and assisting with customer accounts.
• Assist with inventory management, including stock control and replenishment.

Required profile

• Excellent verbal and written communication skills.
• Minimum 1 year experience in customer service or sales.
• Experience with industrial products such as rotary seals, gaskets, or mechanical/hydraulic seals is advantageous.
• Customer‑focused mindset with strong problem‑solving abilities.
• Ability to manage multiple tasks, prioritize effectively and work collaboratively as a team player.

Required skills

• Intermediate computer proficiency.
• Knowledge of rotary seals, gaskets and mechanical/hydraulic sealing products.

What we offer

• Attractive remuneration package with performance‑based incentives.
• Employee benefits including product discounts, uniform provision and parental leave top‑up.
• Inclusive culture that values diversity and continuous learning.
• Opportunities for career growth within the GPC/Global network.
• One “Good to Give” volunteer leave day per year and access to an Employee Assistance Program.