HR Manager - Multi-Venue Hospitality Group

About the role

The San Telmo Group, an independent hospitality group with six restaurants across Melbourne and Brisbane and around 300 staff, is looking for an experienced, proactive HR Manager. Reporting to the Group Operations Manager and working closely with the Directors and venue leaders, the role covers recruitment, employee relations, training, compliance and people management. It is a hands-on leadership position in a fast-paced hospitality environment.

Key responsibilities

• Support venue leaders with payroll, OHS, recruitment, onboarding, training, performance management, employee relations, workforce planning and talent development, and drive continuous improvement
• Oversee group-wide recruitment and onboarding, appraisal and leadership development programs, and identify succession opportunities; run initiatives to improve engagement and retention
• Manage employee relations matters, workplace investigations and disciplinary processes, and ensure compliance with the Fair Work Act, Restaurant Industry Award, NES, Worksafe and other regulators
• Maintain ownership of the HRIS (ELMO), run HR and payroll compliance audits, analyse workforce data and present recommendations to the Directors and venue leaders

Required profile

• 5-7 years of progressive HR experience, including at least two years as an HR Advisor or Generalist, ideally in multi-site hospitality, retail or a service-focused industry
• Strong knowledge of Australian employment relations: Fair Work legislation, Modern Awards, NES, payroll compliance, workplace investigations and performance management
• Demonstrated experience across the employee lifecycle: recruitment, onboarding, training, workforce planning, employee relations, retention and succession planning
• Tertiary qualification in Human Resources, Business Management or a related field preferred; AHRI membership or eligibility highly regarded
• Permanent Australian working rights, reliable access to the Melbourne CBD and willingness to work onsite 4 days per week

Required skills

• HR systems, reporting and technology, especially modern ATS, LMS and HRIS platforms (ELMO, WorkDay, Tanda, PageUp, Employment Hero)
• Proactive, hands-on leadership and strong communication with employees, venue managers and senior leadership

What we offer

• $125,000 base salary plus superannuation
• Permanent full-time role with paid leave
• 40% staff discounts across all venues
• Ownership of the Group's HR function and professional development opportunities