Head of People & Culture

About the role

You will set and deliver the people strategy alongside the Managing Director and leadership team, coaching leaders, running recruitment and employee relations, and shaping culture for a fast‑growing, founder‑led brand.

Key responsibilities

• Develop, own and report on the People & Culture plan, budget and people data to the Managing Director and Board.
• Handle end‑to‑end employee relations, including performance, disciplinary, grievance and investigations.
• Run in‑house recruitment from role brief to contract, using agencies only for senior or specialist roles.
• Manage the full employee lifecycle: onboarding, probation, contract changes, parental leave, flexible work and exits.
• Lead performance review cycles, remuneration benchmarking and reward processes.
• Coach the leadership team and people leaders individually and in groups, creating personal development plans.
• Design and implement a business‑wide learning & development plan, career conversations and succession planning.
• Drive culture and engagement initiatives, including team calendars, pulse checks and internal communications.
• Provide People & Culture services for the US entity and ensure alignment between Australia and the US.
• Select, manage and review outsourced partners such as employment lawyers, IR and WHS advisers, training providers and EAP.

Required profile

• Senior HR generalist experience, preferably as the sole People & Culture lead in a similar‑size business.
• Proven ability to set people strategy and deliver it hands‑on.
• Strong employee relations and investigation experience.
• End‑to‑end recruitment experience without reliance on agencies.
• Experience coaching senior leaders and building L&D plans; coaching accreditation is a plus.
• Experience managing outsourced HR, legal, WHS and L&D providers.
• Working knowledge of the Fair Work Act, Modern Awards and WHS obligations for office and field staff.
• Exposure to US employment practices or confidence to manage US advisers.
• High confidentiality, organization and judgement; ability to move between strategy and detail in a fast‑paced, founder‑led environment.
• Relevant tertiary qualifications; FMCG, beauty or consumer brand experience is highly regarded.

Required skills

• Employment Hero (HRIS) proficiency.
• Knowledge of the Fair Work Act and Modern Awards.
• Workplace Health and Safety (WHS) compliance expertise.