Head of Field Operations, Vision Care ANZ

About the role

Alcon is looking for a Head of Field Operations to lead the Vision Care Australia and New Zealand sales team. The role drives sales, profit and share targets through effective leadership, planning and resource deployment, contributes to the annual plan, leads management reporting and delivers the FY target. It covers the Vision Care field team across Australia and New Zealand.

Key responsibilities

• Maximise sales, profitability and market share, and lead the annual segmentation process, territory design and customer profiling
• Develop and motivate a team of specialist Regional Sales Managers and the wider sales team, providing internal and external coaching
• Work with Commercial Excellence, Key Accounts and Marketing to set targets and execute head office plans
• Analyse customer, competitive and business trends to find growth opportunities, and manage multi-level contacts with the franchise head, marketing, professional education and business development teams
• Lead key account relationships such as Luxottica and SpecSavers, and run quarterly business reviews and monthly KPI tracking
• Drive sales efficiency and key SFE indicators, and provide management reporting on Salesforce efficiency, distribution and conversion metrics

Required profile

• 10+ years of sales experience; 3+ years of second-line management preferred
• Previous sales experience in healthcare professional channels in a B2B2C model; MedTech, pharmaceutical, optical or similar industry experience preferred
• Ability to travel extensively across ANZ
• Experience managing business-critical customers and developing growth strategies across channels
• Strong leadership, change management, cross-functional and communication skills

Required skills

• Bachelor of Science, Commerce or Marketing preferred
• Gross-to-net business case justification
• Data analysis in the Microsoft suite

No visa sponsorship or relocation is provided for this Macquarie Park-based role.