Head of Retail Development & Store Excellence

About the role

Metcash is looking for a Head of Retail Development and Store Excellence to lead the next chapter of store development across its IGA network. The role brings a retail vision to independent supermarkets, covering innovation, store design, refurbishment, construction, fit-out and equipment. It leads a diverse, multidisciplinary team and delivers major national projects.

Key responsibilities

• Set the vision for retail development, driving innovation, customer-led design and new capabilities to create best-in-class IGA store experiences.
• Lead and inspire a multidisciplinary team across format development, planning, design, project delivery, signage and equipment, building capability and future leaders.
• Deliver major national projects from concept and design through to construction and fit-out, ensuring quality, safety, compliance, timelines and budgets.
• Drive commercial performance through P&L ownership, governance, procurement, project financial management and a focus on ROI.
• Build strategic partnerships and influence change across Metcash, state teams, independent retailers, suppliers and contractors.

Required profile

• Senior retail development leader combining strategic thinking with execution.
• 10+ years' experience in retail development, store expansion or capital projects, ideally in supermarkets or large-format retail.
• Experience leading multidisciplinary teams and complex, national-scale projects.
• Expertise in retail design, construction, shop fit-outs and project delivery.
• Passion for customer-led retail and innovation.

Required skills

• Retail design, construction and shop fit-out knowledge.
• P&L, budgeting, forecasting and ROI management.

What we offer

• Extra leave: 5th week of annual leave, 2 well-being days and 1 volunteer day.
• Learning and development opportunities.
• 12 weeks of gender-neutral paid parental leave for primary carers.
• Bronze employer for LGBTQ inclusion and a gender pay gap under 5%.
• Mental health Gold accreditation and a Flex Ready, Family Friendly workplace.