Head of Enterprise Capability, Pacific

About the role

Marsh is seeking a Head of Enterprise Capability for its People & Investments team in the Pacific region, based in Melbourne or Sydney. This newly created role leads an enterprise-wide capability approach, starting with risk capability and then broadening to technical capability and training needs across the wider business. It sits initially within the Transformation Team and works closely with business and functional leaders to assess needs, curate learning pathways and deliver practical solutions.

Key responsibilities

• Lead the design and delivery of a capability curriculum, starting with risk capability, that builds technical skills and knowledge across all levels and expands over time.
• Assess capability gaps and turn findings into structured learning pathways aligned with organisational priorities.
• Develop capability frameworks, competency models, governance standards and reporting processes.
• Partner with business leaders, subject matter experts and teams to co-design solutions and embed learning into day-to-day work.
• Curate and deliver learning content using internal expertise, external partnerships and blended learning methods.
• Design evaluation approaches that measure learning outcomes, capability uplift and business impact, and use insights to refine programmes.

Required profile

• Demonstrated leadership experience in capability development, learning and development, organisational development or a similar strategic HR or talent function, ideally across multiple business areas.
• Proven ability to design and deliver technical learning or capability programmes from concept to implementation.
• Experience working across matrixed organisations and engaging a wide range of stakeholders.
• Well-developed communication, analytical and project management skills, able to manage competing priorities.

What stands out

• Experience in risk, compliance or financial services, or another regulated environment.
• Background in curriculum design, competency modelling or enterprise capability frameworks.
• Use of digital learning platforms, blended delivery or technology-enabled learning solutions.

Marsh is committed to hybrid work, with colleagues expected in their local office or onsite with clients at least three days per week. Only candidates approved to work in Australia will be considered, and successful applicants must complete a criminal and bankruptcy check before starting.