General Manager – Resort Operations

About the role

AccorHotel is seeking a visionary General Manager to lead the newly rebranded Novotel (Peppers) Barossa Valley Resort. This senior leadership position oversees all aspects of resort operations, drives strategic initiatives, and ensures exceptional guest and employee experiences.

Key responsibilities

• Provide strategic leadership for rooms, food & beverage, and recreational facilities.
• Develop and execute business strategies to meet revenue targets and optimise profitability.
• Oversee budget planning, financial forecasting and P&L management.
• Lead, mentor and develop department heads and staff, fostering a culture of excellence.
• Ensure consistent delivery of exceptional guest experiences through quality assurance programs.
• Manage stakeholder relationships and monitor market trends for innovation.
• Oversee capital projects, including refurbishment and rebranding initiatives.

Required profile

• Minimum 5 years senior management experience in the hotel industry.
• Proven track record of managing hotel/resort operations with strong financial results.
• Demonstrated ability to drive commercial performance and achieve KPIs.
• Excellent communication skills and ability to build impactful relationships.
• Successful project management experience, especially in execution and delivery.