Gaming Manager - Hamilton Hotel

About the role

The Hamilton Hotel is looking for an experienced Gaming Manager to take full ownership of its 45-machine gaming room at one of Brisbane's iconic riverfront venues. The role suits someone who enjoys high-touch player service, keeps the room immaculate and runs a flagship lounge at peak performance, working closely with the Publican.

Key responsibilities

• Know the regulars by name and make them feel at home
• Work with the Publican to keep the room running smoothly, safely and within the rules
• Share your gaming knowledge and help your team deliver fast payouts and RSG
• Maintain 100% compliance and keep the room atmosphere energetic and welcoming every shift

Required profile

• Experience in the gaming room as an attendant, supervisor or manager
• Confidence, pride and strong people skills to be the face of the room
• Understanding of compliance and safe gaming
• A current RSA and RSG as per state requirements
• Ability to handle and lift items such as stock, kegs and deliveries safely and efficiently

What we offer

• Career growth within ALH Hotels and the wider Endeavour Group network
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands, plus Woolworths and BIG W discounts through the Woolworths partnership
• Employee wellbeing support via an EAP covering critical incident, career, conflict, nutrition, lifestyle, money, family and legal assistance