Function & Bistro Supervisor

About the role

The Function & Bistro Supervisor at Shoppingtown Hotel is a hands-on, part-time role focused on serving food and drinks and delivering a memorable guest experience. It suits someone who enjoys being the face of the floor, recommending meals and drinks and keeping standards high from the first pour of the day to the final lock-up.

Key responsibilities

• Connect with guests and make every visit memorable, acting as the face of the floor
• Share your passion for the products and recommend the right meal or drink
• Deliver excellent customer service throughout the shift
• Help the gaming and wagering team when needed and where legally able
• Perform manual handling and lifting regularly, such as moving stock, kegs and deliveries

Required profile

• Natural at making people feel welcome and attentive to the small details
• Team player motivated to create a great experience for guests and colleagues
• Current RSA certificate and flexible availability
• Ability to perform physical tasks safely and efficiently
• Some gaming experience or willingness to learn is an asset

What we offer

• Career growth within ALH Hotels and the wider Endeavour Group network
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands
• Woolworths supermarket and BIG W discounts through a Woolworths partnership
• Endeavour Wellbeing Support, an EAP service covering critical incident, career, conflict, nutrition, lifestyle, money, family and legal matters

Candidates must complete Employee Due Diligence checks, which may include a National Police Check. The employer asks that no unsolicited resumes or approaches from recruitment agencies be sent.