Food and Beverage Attendant - Balaclava Hotel

About the role

Balaclava Hotel is looking for a friendly, hands-on Food and Beverage Attendant who loves pub food and drinks and can make every guest visit memorable. The role is on the front line from the first pour of the day to the final lock-up, and the employer is looking for a true people person.

Key responsibilities

• Be the face of the floor, connecting with guests and making sure every visit is memorable
• Share your passion for the products and recommend the right meal or drink
• Deliver top-notch customer service so every interaction is fun and memorable
• Help the gaming and wagering team when needed and legally able

Required profile

• Natural at making people feel welcome and keen on the little details
• Team player motivated to create a great experience for guests and teammates
• Current RSA certificate and flexible availability
• Ability to handle and lift manually (stock, kegs, deliveries) safely and efficiently
• Some gaming experience or willingness to learn is an asset

What we offer

• Career growth within ALH Hotels and the wider Endeavour Group network
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands
• Woolworths supermarket and BIG W discounts through a Woolworths partnership
• Endeavour Wellbeing Support, an EAP service covering critical incident, career, conflict, nutrition, lifestyle, money, family and legal assistance

Candidates must complete Employee Due Diligence checks, which may include a National Police Check. The employer asks that no unsolicited resumes or approaches from recruitment agencies be sent.