Full-time Store Associate – Customer Service Specialist

About the role

UNIQLO is seeking full‑time Store Associates to act as customer‑service specialists, delivering exceptional experiences and representing the brand on the shop floor.

Key responsibilities

• Greet and assist all customers in a friendly manner.
• Maintain excellent shop‑floor standards, cleanliness, and visual merchandising.
• Provide exceptional service at the shop floor, fitting rooms, and checkout.
• Process deliveries, keep stock and back‑of‑house areas tidy.
• Replenish stock and update displays as needed.

Required profile

• Previous experience in retail, hospitality or customer service preferred.
• Approachable and comfortable communicating with a diverse range of customers.
• Strong organisational and time‑management abilities.
• Ability to follow detailed instructions and processes quickly.
• Motivation to achieve the best in all tasks.

What we offer

• Structured training and career development with promotion and pay increases every 3 months.
• Competitive pay starting at $28 AUD per hour for permanent employees aged 18+, plus superannuation and weekend loading.
• Wellbeing support via Employee Assistance Program.
• 30% staff discount, monthly “Store Associate of the Month” award, and “Customer Service Excellence” award with chance to attend the Global Convention in Tokyo.