Facilities Assistant / Receptionist

About the role

Hatch, a mining, energy and infrastructure company with 70 years of experience, is looking for a customer-focused, highly organised Facilities Assistant/Receptionist to join its Front-of-house team in the Brisbane office. The role sits within the Shared Services group (Finance, Marketing, Communications, HR, Commercial, Legal and Facilities) and covers reception services, visitor management, meeting room coordination, event support, office administration and workplace presentation.

Key responsibilities

• Manage reception and deliver a welcoming experience for employees, visitors and clients.
• Coordinate meeting rooms, including setup, presentation and catering arrangements.
• Support office events, town halls and client functions.
• Monitor workplace presentation standards and cleaning service performance.
• Manage office supplies, mail, couriers, PPE and general workplace administration.
• Build positive relationships with employees, visitors and service providers.

Required profile

• Strong customer service and communication skills.
• Highly organised with excellent attention to detail.
• Able to manage multiple priorities and work proactively.

Required skills

• Proficiency in Microsoft Office and general administrative systems.

What we offer

• Global project exposure across complex, impactful industries.
• Focus on career growth, learning and mentorship.
• Collaborative, values-driven culture focused on innovation and excellence.