Executive Assistant to Chief Scams Officer

About the role

AFCA is seeking an experienced Executive Assistant to support the Chief Scams Officer (CSO) in delivering the Australian Government's Scams Prevention Framework. This 6‑month contract role involves high‑level coordination across senior leadership, regulators and industry bodies.

Key responsibilities

• Manage the CSO’s diary, commitments and competing priorities, ensuring smooth operating rhythms.
• Coordinate senior meetings, committees, forums and stakeholder engagements from planning through follow‑up.
• Prepare agendas, meeting packs, minutes, action registers, presentations and briefing materials.
• Support Board, Committee and senior leadership paper preparation, version control and circulation.
• Handle travel arrangements, strategy days, workshops, team events and engagement activities.
• Administer expenses, invoices, purchase orders and budget tracking.
• Assist with recruitment, onboarding and off‑boarding processes.
• Identify and implement process improvements using technology and responsible AI use.

Required profile

• Proven experience as an Executive Assistant in a complex, fast‑paced environment.
• Excellent written and verbal communication with strong stakeholder management.
• Exceptional attention to detail, sound judgement and discretion with confidential information.
• Ability to multitask, prioritize and adapt to changing priorities.

Required skills

• Advanced Microsoft Office suite: Word, PowerPoint, Excel and Outlook.

What we offer

• Hybrid working with two days per week in modern collaborative offices.
• Inclusive benefits: LGBTQ+ inclusion accreditation, family‑friendly policies, flexible public holidays, gender affirmation leave, women’s health leave and bonus paid time off.
• Commitment to fairness and a diverse, caring culture.