Executive Assistant

About the role

The Executive Assistant provides high‑quality executive and administrative support to the Executive Officer and Group Executive of Customer Services, ensuring efficient information flow and stakeholder engagement across a diverse portfolio.

Key responsibilities

• Coordinate priorities, manage complex diaries and schedules for senior executives.
• Oversee executive workflows, governance processes and prepare correspondence, reports, briefing notes, agendas and minutes.
• Facilitate stakeholder relationships and ensure emerging issues are identified early.
• Support the delivery of strategic and operational outcomes for the Customer Services Group.

Required profile

• Proven experience providing proactive executive support to senior leaders.
• Exceptional written and verbal communication with strong stakeholder management.
• Sound judgement, discretion and ability to handle sensitive matters confidently.
• Collaborative approach with a commitment to continuous improvement.

Required skills

• Proficiency in Microsoft Office applications, especially Outlook.
• Experience with records management systems and workflow management tools.

What we offer

• Flexible working hours and hybrid arrangements.
• Free gym and wellness centre access.
• Award‑winning superannuation fund and generous leave provisions.
• Competitive salary range $98,778 – $111,969 plus superannuation.