Event Day Customer Service Attendant

About the role

As an Event Day Customer Service Attendant you will be the first point of contact for visitors at Venues NSW locations in Moore Park, Olympic Park and Parramatta. Your aim is to create a welcoming atmosphere, deliver exceptional service and quickly resolve any issues that arise during events.

Key responsibilities

• Greet guests with a friendly and professional demeanor.
• Provide clear information, assistance and direction to patrons.
• Identify and resolve customer problems promptly.
• Work flexible hours, including mid‑week evenings, weekends and public holidays.
• Maintain a safe and clean environment in line with venue standards.

Required profile

• Minimum 12 months experience in a customer‑facing role.
• Demonstrated ability to deliver high‑quality customer service and solve problems.
• Flexible availability for evenings, weekends and public holidays.
• At least 18 years old and eligible to work in Australia (citizen or permanent resident).
• Willing to undergo a National Police Clearance check.

Required skills

What we offer

• Opportunity to work at world‑class sporting and cultural events.
• Potential for career development and progression within Venues NSW.
• A supportive, team‑oriented culture.