Education and CPD Events Coordinator

About the role

Reporting to the Head of Education and CPD Events, you will provide administrative, logistical and secretariat support across ASUM's education and CPD programs. You will help enhance the candidate (customer) journey and deliver business administration support across the education portfolio.

Key responsibilities

• Coordinate educational programs across multiple platforms, including building and maintaining schedules and supporting the review of course materials and syllabi where applicable
• Coordinate education preparation events such as webinars or in-person events, working with the Education committee and aligned to the annual exam timetable
• Provide administrative support for exams and assessments: planning schedules, setting up exam materials, sourcing venues, coordinating travel, managing on-the-day logistics and issuing outcomes and certificates
• Be the first point of contact for program enquiries from candidates, examiners, members and non-members
• Provide secretariat support to the Education committee meetings
• Maintain candidate database integrity and improve education administration data
• Check candidate submissions against ASUM's education regulations, standards and policies
• Collect and analyse participation, performance and feedback data, and prepare reports for management and the Education Committees
• Help maintain and improve course materials, resources and assessment tools, and support the Head of Education and CPD Events with education projects

Required profile

• Degree in a related field, or equivalent experience
• 2-5 years' experience in business administration or a similar role
• Proven track record in business administration support
• Excellent attention to detail and strong organisational skills, able to handle multiple courses, tasks and deadlines
• Confident written and verbal communication, comfortable engaging with internal teams, external partners and medical doctors
• Quick thinking and problem-solving ability; collaborative, service-focused approach
• Full working rights in Australia; references from two previous managers required if shortlisted

Required skills

• MS Office
• Project management collaboration tools
• Member database and learning management systems (LMS) administration experience is welcome but not essential

What we offer

• One work-from-home day per week after induction
• Access to an onsite gym, lunchtime yoga and Pilates classes (provided by the landlord and subject to change)
• Employee Assistance Program (EAP)