ECC Team Leader – Emergency & Critical Care
Greencross Pet Wellness Company · Dandenong
Job description
About the role
This senior veterinary position leads the Emergency & Critical Care (ECC) team at a leading Melbourne referral hospital. You will shape clinical standards, mentor staff, and drive service growth, with a pathway to Head of Department.
Key responsibilities
- Provide visible leadership and accountability across the emergency team.
- Mentor, coach and develop veterinarians at all career stages.
- Champion clinical excellence, governance and continuous improvement.
- Drive consistency in protocols, patient care and resource utilisation.
- Collaborate with specialist departments to ensure seamless patient care.
- Build a positive, high‑performing team culture and support onboarding and training.
- Lead client communication for complex or escalated cases.
- Identify service improvement opportunities and contribute to strategic growth.
Required profile
- Veterinary registration (or eligibility) in Victoria.
- Strong experience in Emergency & Critical Care.
- Passion for mentoring, coaching and developing others.
- Demonstrated leadership or people‑management experience.
- Excellent communication, collaboration and relationship‑building skills.
- Ability to stay calm, solutions‑focused and decisive in a fast‑paced environment.
Required skills
- Clinical expertise in Emergency & Critical Care.
- Leadership and team‑development capabilities.
What we offer
- Competitive salary package.
- Career progression with potential pathway to Head of Department.
- Relocation and sponsorship support, including permanent residency options.
- Additional paid parental leave and return‑to‑work programs.
- Professional membership choice (AVA or Veterinary Board).
- Tailored continuing education with no CE cap.
- Access to a multidisciplinary specialist team.
- Supportive environment focused on leadership development and clinical excellence.
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Published 13 hours ago
Expires 1 month from now
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Greencross Pet Wellness Company
Dandenong
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