Early Childhood Compliance Officer - Moe

About the role

VECRA is recruiting two ongoing VPS 3 Compliance Officers for its Moe office. The Operations Branch supports regional teams that deliver VECRA's regulatory work, including assessing and rating early childhood education and care services against the National Quality Standard, conducting inspections under the National Law and Children's Services Act, and investigating alleged non-compliances. The successful candidate will support area-based teams with administrative, regulatory and compliance activities.

Key responsibilities

• Provide administrative support to the area or region, assist with report writing and carry out other administrative and regulatory tasks as required by the Operations or Regional Manager.
• Conduct compliance service visits across education and care settings such as outside school hours care, occasional care, long day care and kindergartens, assessing compliance against the National Law and associated regulations.
• Support senior and experienced authorised officers with regulatory visits as directed.
• Assess complaints and incident notifications from parents, community members, educators, approved providers and services, and manage and triage them consistently.
• Prepare compliance documentation, including correspondence, observation notes, compliance reports and records of notable incidents.
• Attend and take part in team meetings, and communicate with internal and external stakeholders.
• Maintain accurate data in the National Quality Agenda IT system.

Required profile

• Valid Victorian Working with Children's Check and Victorian driver's licence (essential).
• Experience in administration, compliance, investigations or an early learning environment is ideal; candidates with suitably transferrable skills are encouraged to apply.
• Relevant qualification in compliance, regulation, business administration, early childhood education or similar is desirable.
• Willingness to travel within the designated work area and across South Eastern Victoria, including occasional planned overnight travel, and to attend the Moe office.

Required skills

• Planning, organising and problem-solving skills, including data entry and management.
• Sound judgement and clear verbal and written communication.
• Strong general administrative skills, advanced computer skills and adherence to business rules and guidelines.
• Ability to understand the Regulatory Authority's work, including the duties of Authorised Officers.

Applicants must submit a CV and a cover letter (maximum 2 pages) summarising their skills, experience and suitability. Preferred applicants may be asked to complete a police check. Applications close 11:59pm on 4 November 2026.