Director, Strategic Engagement and Council Operations

About the role

This senior position sits on the Leadership Team of a new statutory Council responsible for overseeing the licensing framework of over 1,300 pharmacy businesses in Queensland. The Director will act as a strategic advisor to the Council and CEO, leading engagement with government and non‑government stakeholders while ensuring robust operational and compliance processes.

Key responsibilities

• Build and maintain strategic partnerships with Queensland Government and other agencies to support Council functions.
• Develop and implement a communications and stakeholder‑engagement strategy using best‑practice approaches.
• Provide high‑level support to the Chair and CEO, including agenda management, policy advice and secretariat oversight.
• Maintain conflict‑of‑interest procedures and liaise with the Office of the Integrity Commissioner.
• Interpret statutory and administrative compliance requirements and develop related policies and procedures.
• Oversee preparation of the annual report, strategic and operational plans, and key policy documents.
• Manage the Council’s risk‑management framework to identify and mitigate legislative risks.

Required profile

• Proven ability to lead within complex organisations operating in a regulatory environment.
• Deep understanding of governance, risk management and strategic planning.
• Strong judgement, resilience and capacity to balance competing priorities.
• Exceptional communication, negotiation and interpersonal skills with senior executives, government agencies and industry bodies.
• Track record of providing high‑level strategic advice on policy, governance and stakeholder matters.
• Adaptable, solutions‑focused and able to thrive in a dynamic, collaborative team.

Required skills