Director – Consumer and Fair Trading (EL2)

About the role

The Australian Competition and Consumer Commission (ACCC) is seeking a senior leader to head its Consumer and Fair Trading Division. This role will guide compliance and enforcement activities that protect consumers and promote fair trading across the Australian economy.

Key responsibilities

• Support the General Manager as a member of the division leadership team.
• Lead, coach and develop a team of professionals, fostering an inclusive and collaborative environment.
• Oversee the strategic direction and conduct of projects and investigations under the Australian Consumer Law.
• Manage staff performance, resolve conflicts and facilitate career development.
• Coordinate with the three enforcement branches – Consumer Compliance Strategies, Retail and Supermarkets, and Small Business and Agriculture.

Required profile

• Extensive experience in consumer protection, compliance or enforcement at a senior level.
• Proven ability to lead large, multidisciplinary teams.
• Strong communication and stakeholder‑management skills.
• Commitment to diversity, inclusion and collaborative work cultures.

Required skills

What we offer

• Flexible work arrangements – full‑time, part‑time or job‑share from any capital city or Townsville.
• Supportive, high‑performing culture focused on wellbeing and autonomy.
• Opportunity to influence national consumer policy and enforcement outcomes.