Customer Service Officer – Central Administrative Hub

About the role

The Department of Health Tasmania is seeking Customer Service Officers for its Central Administrative Hub. You will provide high‑quality administrative and reception support to inpatient and outpatient service units, helping to streamline workflows and improve patient experiences across the state.

Key responsibilities

• Deliver efficient administrative and reception services in line with agency policies.
• Handle enquiries with sensitivity, maintaining confidentiality at all times.
• Maintain accurate client records, filing systems and data entry using a range of software.
• Communicate effectively with staff and the public, working independently under pressure.

Required profile

• Demonstrated experience in contemporary office administration practices.
• Strong organisational skills and a client‑focused mindset.
• Ability to adapt quickly in a fast‑paced healthcare environment.

Required skills

• Proficiency with word‑processing software.
• Proficiency with spreadsheet applications.
• Experience using database or information‑management systems.

What we offer

• Fixed‑term full‑time and part‑time positions.
• Opportunity to work within Tasmania’s public health system and contribute to outpatient transformation.
• Professional development and a supportive team environment.