Customer & Operations Representative (Casual)

About the role

Join the Avis Budget Group at Sunshine Coast Airport and be the face of the brand, assisting travellers with rental bookings and inquiries in a fast‑paced, dynamic environment.

Key responsibilities

• Interact with customers at the rental counter, promoting the Avis Budget Group brand.
• Complete rental transactions, contracts and bookings using the company’s computer system.
• Clean vehicle interiors and exteriors to company standards.
• Inspect vehicles for damage after each rental.

Required profile

• Full and valid Australian driver’s licence.
• Availability to work a rotating roster of 3‑4 days per week.
• Experience in customer service, retail, hospitality or sales is a plus.
• Ability to thrive in a fast‑paced environment while delivering exceptional service.

Required skills

• Proficiency with computer systems for managing bookings and rental information.
• Strong attention to detail and ability to follow procedures.

What we offer

• $34.96 per hour plus loadings and performance bonuses.
• Free staff parking and a supportive, inclusive culture.
• Wellbeing program including life insurance, discounted health cover and superannuation options.
• Employee discounts on car rentals and access to retail, fitness and cinema discounts.
• 24/7 mental health support via Employee Assistance Program.