Corporate Receptionist

About the role

Highland, a real estate agency active for 19 years across NSW and QLD, is looking for a Corporate Receptionist for its Sutherland Shire office. The role is the first impression of the business and is central to the team; it is full-time, Monday to Friday, with core hours of 8:30am to 5:30pm. The person must have excellent customer service skills and experience, a positive attitude, a warm and welcoming personality, a strong work ethic and a willingness to learn and take on new tasks.

Key responsibilities

• Answer phone calls, help callers or forward them to the right person
• Take messages and pass them on to staff promptly
• Greet walk-in clients and direct their enquiries correctly
• Maintain high standards of customer service face to face and by phone
• Order office supplies weekly, including monitoring stock levels
• Organise the reception, printer and kitchen areas daily
• Create client gift boxes for sales agents to send to new home buyers
• Handle mail, including incoming and outgoing
• Keep track of incoming and outgoing keys for tenants, owners and businesses
• Manage the bi-weekly sales team stock list and act on ad-hoc requests from support staff when available

Required profile

• Attention to detail and ability to follow up on tasks
• Previous administrative or customer service experience preferred
• Excellent verbal and written communication skills
• Strong organisational skills, able to multi-task and adapt to changing priorities
• Professional, friendly attitude and well-groomed corporate appearance
• Reliable and punctual

Required skills

• Microsoft Office Suite experience is advantageous

The employer offers training and internal development to advance a real estate or corporate career. Interested candidates should apply directly through the listing.