Commercial Manager – Commissions, Segmentation & Sales Operations

About the role

This high‑impact role shapes the commercial engine that drives our Enterprise and Government sales. As Commercial Manager – Commissions, Segmentation and Sales Operations you will own the end‑to‑end framework for incentivising, segmenting and managing sales performance at scale.

Key responsibilities

• Design, implement and govern commission structures, calculators, clawbacks and payouts across all channels.
• Define and enforce segmentation and channel ownership rules, leading monthly governance forums on account ownership, transfers and new‑logo allocation.
• Own the weekly sales reporting cadence, ensuring high‑quality data in Salesforce and Excel and delivering insights to senior leadership.
• Lead annual commissions planning, performance reviews, target setting and cross‑functional alignment through workshops and stakeholder engagement.

Required profile

• 7+ years of experience in commissions, incentives or sales‑operations frameworks, preferably in telecom or enterprise B2B environments.
• Strong commercial and financial acumen with the ability to assess revenue, margin and behavioural impacts.
• Proven stakeholder‑management skills with the capacity to influence senior leaders.
• Relevant professional qualification such as CPA, CA or CIMA is preferred.

Required skills

• Salesforce
• Excel

What we offer

• Flexible hybrid working (home and office).
• Free mobile plan and high‑speed NBN (up to 500 Mbps).
• Additional four days of discretionary leave each year.