Clinical Support Specialist - Wound Care

About the role

Solventum (formerly 3M Health Care) is hiring a Clinical Support Specialist, Wound Care, based in Perth, Western Australia. The role provides clinical expertise, education and product support to healthcare professionals across the state, working with the Territory Manager and the Sales, Marketing and Medical Affairs teams to promote the adoption of the wound care portfolio.

Key responsibilities

• Deliver clinical education, product application training and evidence-based presentations to healthcare professionals in hospitals and health services across WA
• Run product demonstrations, hospital in-service programs, clinical workshops and educational sessions
• Provide clinical guidance and product support in line with approved indications, instructions for use and company policies
• Build relationships with nurses, wound care specialists, surgeons and other clinicians, and develop clinical advocates and key opinion leaders
• Partner with Marketing and Medical Affairs on KOL engagement and scientific information, and attend industry events and conferences
• Work with the Territory Manager on territory plans, joint customer visits and account strategies, and identify opportunities to grow the portfolio in existing and new accounts
• Share clinical insights, customer feedback and competitor activity with Sales and Marketing, and help respond to clinical questions and product evaluation requests
• Stay compliant with company policies, healthcare regulations and privacy requirements, and complete required training

Required profile

• Bachelor of Nursing or equivalent recognised clinical qualification
• Relevant clinical experience in wound care, surgical nursing, operating theatres or a related healthcare setting
• Willingness to travel regularly across metropolitan and regional Western Australia, with occasional interstate and international travel
• Legally authorised to work in Australia

Desirable

• Experience in the medical device, wound care or healthcare technology industry
• Experience delivering clinical education or hospital in-service programs
• Understanding of evidence-based wound management and hospital procurement
• Experience partnering with commercial teams on account development and retention