Channel Account Manager (Various Levels)

About the role

Join Pax8 as a Channel Account Manager in Australia, driving partner success within the world’s favourite cloud marketplace. This role combines strategic partner leadership with growth‑focused account planning in an AI‑powered, cloud‑first ecosystem.

Key responsibilities

• Build deep, trusted relationships with partner owners and executive stakeholders, aligning Pax8 solutions to their goals.
• Create and execute multi‑quarter account plans that turn partner potential into measurable expansion.
• Identify whitespace and increase solution penetration to grow share of wallet across the Pax8 platform.
• Lead portfolio‑level launches and campaigns, collaborating with marketing and vendor teams to drive partner uptake.
• Monitor retention risks, address friction early, and foster long‑term stickiness through joint planning.
• Maintain accurate forecasting, disciplined pipeline practices, and clean CRM data.
• Coordinate cross‑functional teams (enablement, technical, marketing, operations) to unblock partners and convert opportunities.
• Provide market insight, share partner feedback, and influence internal priorities for the APAC motion.
• Mentor junior team members, sharing best practices in strategic partner management.

Required profile

• Significant experience managing high‑value B2B channel relationships, preferably with managed service providers, cloud marketplaces, or telco ecosystems.
• Consultative approach with ability to uncover partner goals and translate complexity into clear commercial plans.
• Strong understanding of MSP business models, partner economics, and drivers of adoption and churn.
• Confidence presenting to executives, leading Quarterly Business Reviews, and driving strategic conversations.
• High operational discipline in forecasting accuracy, pipeline rigor, and Salesforce hygiene.
• Entrepreneurial, proactive mindset comfortable creating momentum and embracing change.
• Community‑builder instincts for partner events and channel leadership.
• Willingness to travel for partner visits and industry events as required.

Required skills

• Salesforce

What we offer

• Competitive salary and commission structure (dependent on experience).
• 20 days annual leave plus an additional 10 days of bonus leave from day one.
• Private health insurance.
• Unlimited growth through learning & development programs and internal promotion pathways.
• Donation matching, DEI‑B events, and employee resource groups.
• Extensive room for career progression within a global organisation.