Casual Weekend Medical Receptionist

About the role

Hargreaves St Medical Practice is looking for a friendly, reliable casual receptionist to join its front-desk team on weekends. It is a busy, well-established practice with consultations running on Saturdays and Sundays, and it needs someone dependable to keep reception running smoothly during those shifts. The position is casual, with regular Saturday and Sunday rostered shifts.

Key responsibilities

• Greet patients and visitors warmly on arrival
• Answer and manage a busy multi-line phone system
• Schedule, confirm and reschedule patient appointments
• Process Medicare, DVA, HICAPS and private billing at reception
• Manage patient records and update details in the practice software
• Handle script and results enquiries in line with practice protocol
• Maintain a clean, organised and welcoming reception and waiting area
• Liaise with GPs, nurses and allied health staff throughout the shift

Required profile

• Previous reception or customer service experience; medical reception is highly regarded but not essential
• Calm, friendly and professional phone manner
• Comfortable working independently during weekend shifts
• Strong attention to detail and ability to multitask
• Availability every Saturday and Sunday

Required skills

• Familiarity with Best Practice software is an advantage, though full training is provided

What we offer

• A friendly, non-corporate, well-established local practice
• Full training and support from an experienced admin team
• Weekend penalty rates apply

To apply, send your CV by post or call the practice for a confidential conversation.