Casual Admin Officer

About the role

Redcliffe Hospital is looking for a Casual Administration Officer to join its team supporting patients, visitors and clinical staff in a busy hospital environment. The role is a frontline support position focused on administration, patient flow coordination and operational support, suited to customer-focused people who enjoy variety in a fast-paced setting.

Key responsibilities

• Answer general reception enquiries, including all incoming telephone calls, and ensure messages and information are accurately transferred to support patients and staff.
• Contribute to patient flow by liaising with staff to coordinate appointments, resources and movements on behalf of patients.
• Assist with timely coordination of paperwork and updating of hospital information systems.
• Complete wait listing, procedure and appointment bookings, cancellations, rescheduling and removal from the waiting list using the relevant information systems.

Required profile

• Able to respond to reception enquiries and coordinate patient flow.
• Customer-focused and able to work in a fast-paced environment.
• Proficient with the hospital information systems used for bookings and wait lists.

What we offer

• Casual position with flexible working arrangements.
• Competitive salary with annual incremental increases.
• Employer superannuation contribution of up to 12.75% and access to salary packaging.
• Development opportunities across clinical and non-clinical areas in a safe, flexible workplace.

The closing date is 09 November 2026. Applications received through third parties such as recruitment agencies will not be accepted.