Business Development Manager - Mobile Automation

About the role

Dematic, a global leader in integrated logistics and material handling, is hiring a Business Development Manager for its Mobile Automation team. This is not a traditional cold-calling role: you will nurture strategic customer relationships, strengthen Dematic's position as a trusted long-term partner and identify opportunities for upgrades, service agreements and new AGV (Automated Guided Vehicle) installations, as well as opportunities for other Dematic divisions.

Key responsibilities

• Act as a trusted representative of the Dematic brand, keeping the highest standards of professionalism and customer engagement.
• Build and strengthen strategic relationships with key customer stakeholders across all organisational levels.
• Understand customer operations and business objectives to identify opportunities for improvement and long-term partnership growth.
• Work with customers as a Key Account Manager to uncover service sales, lifecycle services, automation sales and operational requirements.
• Drive growth in service, technical and automation sales by maintaining a robust pipeline of opportunities.
• Partner with the Service Manager, Senior Solution Development and Design Manager and the Solutions team to propose technical service, AGV and automation solutions.
• Share customer requirements, market trends and operational insights internally, and foster retention through account planning and lifecycle services.
• Oversee customer opportunities from initial engagement through delivery and ongoing support.

Required profile

• Proven experience in solution sales, business development or strategic account management in industrial, automation, logistics or technical environments.
• Degree qualification in engineering, a technical, scientific or related discipline.
• Understanding of OH&S requirements.

Required skills

• Ability to build long-term customer relationships and gain credibility with senior operational and executive stakeholders.
• Strong commercial acumen, communication, influencing and negotiation skills.
• Ability to collaborate across service, engineering, operations and solution design teams.
• Ability to manage priorities and deadlines effectively.

What we offer

• Progressive, innovative global company with high growth.
• Career development and global opportunities.
• Competitive salary, salary packaging and novated leasing.
• Corporate discounts on car rentals and IT products and accessories.
• Paid parental leave and superannuation (12 weeks for primary carer, 2 weeks secondary).
• Purchase leave.
• Employee referral programme.
• Fitness passport with discounted gym and pool access.
• Health cover through Medibank with a 9% discount on corporate plans.