Business Development Account Manager

About the role

CommScope is looking for an Account / Business Development Manager to grow its Enterprise business across Western Australia and South Australia, based in Perth or Adelaide. The role builds on existing customer and partner relationships while pursuing new opportunities to expand revenue, market share and customer engagement. It involves working with customers, channel partners, consultants and internal stakeholders to develop territory strategies and position enterprise infrastructure solutions.

Key responsibilities

• Manage and grow existing accounts: build long-term relationships with key customers and partners, understand their business and technology needs, and position appropriate enterprise infrastructure solutions.
• Develop and execute account plans that support retention, revenue growth and stronger engagement; lead regular customer and partner reviews and follow through on agreed actions.
• Influence purchase decisions through clear value propositions, presentations and commercially sound recommendations.
• Develop new business: identify, qualify and progress new opportunities, build a healthy pipeline through prospecting, referrals, partner collaboration and networking, and assess customer needs and market activity.
• Build relationships with new end users, consultants, contractors, integrators and other decision makers, and prepare and present proposals and negotiate to close deals.
• Create territory, account and project plans, maintain accurate opportunity, revenue and demand forecasts in D365, and report on pipeline health, account activity, forecast position, risks and required support.
• Coordinate internal stakeholders and resources to support customer requirements and high-quality delivery.

Required profile

• Proven experience in B2B account management, business development or solution sales, including creating new business while growing existing relationships.
• Technical or commercial experience in communications, structured cabling, networking, enterprise infrastructure or an associated industry.
• Experience using D365 or a comparable CRM platform and strong Microsoft Office skills.
• Ability to work autonomously and virtually, collaborate across functions and locations, and travel within the assigned territory as required.
• Personal attributes: results-focused, self-driven, well organised, time-managed, consultative seller, and comfortable resolving moderately complex issues.

Required skills

• D365 or comparable CRM
• Microsoft Office
• Account planning, project planning, pipeline development, forecasting and commercial negotiation