Business Analyst - Government & Defence Logistics

About the role

Toll Group's Growth Solutions team is looking for a Business Analyst in Melbourne to help shape practical Government and Defence logistics solutions. Reporting to the Growth Solutions Manager, you will turn customer and business needs into clear requirements, analytical insights and commercially sustainable solutions, developing your skills in business analysis, solution design, data analysis and logistics operations.

Key responsibilities

• Facilitate customer workshops to understand operational requirements and shape logistics solutions
• Gather, document and validate customer, business, operational and functional requirements
• Develop current-state and future-state process maps, user stories and acceptance criteria
• Analyse operational and customer data to identify trends, risks and improvement opportunities
• Support warehouse layout, capacity, resource and process design
• Build and maintain cost, volume and productivity models with guidance from senior team members
• Contribute to quotations, tender responses, implementation activities and benefits tracking

Required profile

• Undergraduate degree in Business, Commerce, Supply Chain, Logistics, Engineering, Data Analytics, Information Systems or a related discipline
• Approximately one to three years of post-graduate experience in business analysis, logistics, supply chain or Government and Defence
• Australian citizen with a current driver's licence
• Willingness to travel interstate and intrastate and work across multiple sites when required
• Entitlement to work in Australia and willingness to undergo pre-employment checks including a criminal history check and medical

Required skills

• Strong Microsoft Excel, including formulas, pivot tables, data cleansing and analytical modelling
• Working knowledge of PowerPoint and process-mapping tools; exposure to Power BI desirable
• Ability to gather, structure and validate requirements and map current- and future-state processes
• Developing knowledge of logistics or warehouse operations, including cost drivers, productivity, capex, opex and service trade-offs