Automotive Parts Interpreter - NAPA Kewdale

About the role

NAPA Kewdale is hiring a full-time Automotive Parts Interpreter. Parts interpreters provide accurate technical parts support to trade, industrial and mining customers, using their automotive and mechanical knowledge to help customers find the right parts, give expert advice and solve problems. The role is based in Kewdale, near Perth, and is a hands-on position involving receiving, dispatching and putting away stock.

Key responsibilities

• Interpret parts and process customer orders
• Dispatch products and parts efficiently
• Promote specials and arrange buy-ins
• Process customer credits
• Act as the first point of contact for customers, in person and by phone
• Receive, dispatch and put away stock, including lifting, bending and climbing
• Contribute to a culture of safety

Required profile

• Technical parts knowledge and passion for delivering excellent customer experiences
• Ability to share knowledge clearly so customers understand it
• Innovative, collaborative and solution-focused approach
• Sound computer skills
• Comfortable in a fast-paced, dynamic environment within a high-performing team
• Always conscious of workplace safety

What we offer

• Competitive salary plus incentives for outstanding performance
• Monday to Friday hours, with weekends off
• Tailored career opportunities linked to a personal development plan
• A company-funded professional uniform
• Team member discounts across GPC Asia Pacific brands including NAPA, Repco and AMX
• Parental leave top-up allowance and paid volunteer leave