Spare Parts Interpreter

About the role

Multispares, the largest independent supplier of truck, trailer and bus parts across Australia and New Zealand, is hiring a Spare Parts Interpreter for its Kewdale team. The role suits someone who loves automotive or heavy vehicle parts and wants to help customers keep their fleets moving, whether as a junior building a career or an experienced interpreter.

Key responsibilities

• Provide prompt, professional service to customers by phone, email and over the counter
• Interpret and identify parts for commercial vehicles
• Prepare quotes, sales orders and associated documentation
• Build strong relationships with customers and suppliers
• Support teammates in delivering excellent service outcomes
• Assist with warehouse activities and stock management as required

Required profile

• Experience in automotive or commercial vehicle spare parts sales
• Customer-focused, problem solver who enjoys working with people
• Reliable team player with a positive, can-do attitude
• Ability to prioritise multiple tasks and work efficiently under pressure
• Experience in heavy vehicle parts interpretation is highly regarded

Required skills

• Good mechanical aptitude and troubleshooting skills
• Strong customer service and communication skills
• Intermediate computer skills; familiarity with EPCs