Automotive Parts Interpreter

About the role

NAPA is looking for an Automotive Parts Interpreter to join its Welshpool team. The role provides accurate technical parts support to trade, industrial and mining customers, using expert automotive and mechanical knowledge. It is a hands-on position involving receiving, dispatching and putting away stock, with lifting, bending and climbing.

Key responsibilities

• Interpret parts and process customer orders
• Dispatch products and parts efficiently
• Promote specials and arrange buy-ins
• Process customer credits
• Serve as the first point of contact for customers, in person and by phone
• Provide product information, advice and solutions, and use sales techniques
• Put safety first in the workplace

Required profile

• Parts interpreting know-how (auto transmission and 4WD preferred)
• Passion for delivering exceptional customer experiences
• Ability to explain technical knowledge clearly to customers
• Collaborative, innovative and solution-focused approach
• Valid driver's licence
• Comfortable in a fast-paced environment and conscious of workplace safety
• Former GPC team members are welcome to apply

Required skills

• Sound computer skills
• Customer service and communication

What we offer

• Competitive salary and generous performance incentives
• Monday to Friday schedule with weekends off
• Tailored career opportunities linked to a personal development plan
• Company-funded professional uniform and team member discounts across GPC brands
• Parental leave top-up allowance and paid volunteer leave