Administration Officer

About the role

The Administration Officer is the first point of contact for patients and provides essential support that enables our healthcare teams to deliver outstanding care. Working within a busy multidisciplinary environment, you will ensure efficient, accurate and professional administrative services that contribute to high‑quality healthcare delivery.

Key responsibilities

• Deliver high‑quality reception and administrative support, managing enquiries, directing visitors and maintaining accurate client records.
• Perform data entry and maintain clinical databases to support day‑to‑day service operations.
• Collaborate with staff to provide excellent customer service and contribute to continuous improvement initiatives.
• Help create a safe, respectful and inclusive workplace by adhering to organisational policies.

Required profile

• Proactive, customer‑focused administrator who thrives in a team environment.
• Demonstrated experience in high‑quality administrative and customer service support with a professional, empathetic approach.
• Strong communication and interpersonal skills; ability to maintain confidentiality and interact confidently with diverse backgrounds.
• Well‑developed organisational and problem‑solving abilities, capable of managing competing priorities and working independently.

Required skills

• Sound computer skills, including Microsoft Office applications.
• Excellent attention to detail and experience maintaining accurate records.
• Experience working with databases or information systems.

What we offer

• Family‑friendly work environment supporting Queensland’s laid‑back lifestyle.
• Opportunities for long‑term career growth, professional development, study and research assistance.
• Generous leave entitlements, attractive salary packages, salary packaging options, corporate discounts and employee wellness programs.