Administration Manager - Villa Maria Eastern Heights

About the role

Reporting to the Residential Manager, you will provide high‑level customer service, roster management and administrative support to employees, residents, visitors and guests within the home. This multi‑faceted role requires strong time‑management, communication and IT skills.

Key responsibilities

• Provide strong administrative support to the home leadership team.
• Manage the fulfilment and publishing of the fortnightly roster, ensuring all shifts are filled with suitable employees.
• Assist with occupancy of rooms.
• Create a welcoming home environment with a focus on delivering exceptional customer service.

Required profile

• A kind heart and genuine passion for high‑quality elderly care.
• Proven administration experience in a busy role.
• Certificate II or III in Business Administration or similar.
• Ability to work independently and as part of a multi‑disciplinary team.
• Intermediate to advanced proficiency in Microsoft Office applications.
• Strong interpersonal and communication skills.
• Willingness to obtain a Police Check and NDIS Clearance.

Required skills

• Humanforce (shift/roster management software).
• Microsoft Office applications.

What we offer

• Competitive salary of $75,000‑$85,000 per year.
• Not‑for‑profit tax benefits.
• Fitness Passport discounted gym benefits.
• Paid parental and family leave, plus an additional 6 days.
• Long service leave after 5 years.
• A values‑based organisation welcoming all faiths and backgrounds.