Administration Manager – Residential Aged Care

About the role

Join the Residential Aged Care team at Villa Maria Eastern Heights as an Administration Manager. You will coordinate staff rosters, support resident admissions, and provide responsive customer service in a supportive, not‑for‑profit environment.

Key responsibilities

• Maintain the master roster within budget, allocate shifts fairly and publish fortnightly rosters at least two weeks in advance.
• Coordinate planned and unplanned leave, arrange replacement staff and raise recruitment requisitions.
• Maintain employee compliance records, including police checks, visas, AHPRA registrations and training documentation.
• Support resident admissions, movements and exits, keep accurate eCase data and prepare resident communications.
• Order supplies, prepare purchase orders and process invoices.
• Welcome residents, families, employees and guests, building positive relationships and responding promptly to enquiries.

Required profile

• Certificate II or III in business administration or a similar qualification.
• Significant office administration experience, preferably in aged‑care or similar settings.
• Ability to work independently and collaboratively within a multidisciplinary team.

Required skills

• Experience with time and attendance rostering systems; HumanForce preferred.
• Intermediate to advanced Microsoft Outlook, Word and Excel.

What we offer

• Not‑for‑profit salary packaging benefits (subject to eligibility).
• Paid parental leave and long‑service leave after five years.
• Discounted gym membership via Fitness Passport.
• Ongoing learning and development opportunities.
• Collaborative, values‑driven workplace culture.