Administration Assistant / Receptionist

About the role

PACCAR Financial is looking for a professional, customer‑focused Reception & Administration Coordinator to be the face of the business. You will deliver front‑of‑house service while supporting day‑to‑day office administration in a fast‑paced environment.

Key responsibilities

• Welcome visitors and manage all front‑reception enquiries.
• Answer and direct incoming calls, ensuring prompt message delivery.
• Coordinate meeting rooms, catering, travel bookings and senior management calendars.
• Provide general administrative support including reports, presentations, correspondence and document management.
• Assist with customer communications, insurance records, compliance administration and reporting.
• Support financial administration tasks such as payment processing, invoicing and expense reconciliations.
• Maintain office facilities, stationery supplies, kitchen areas and shared meeting spaces.
• Manage incoming mail, filing, scanning and record keeping.
• Assist with marketing initiatives, training documentation and customer correspondence.
• Provide back‑up support across administration and operational functions as required.

Required profile

• Previous experience in reception, administration, customer service or office coordination.
• Friendly, professional communicator with excellent phone manner.
• Highly organised with ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and high level of accuracy.
• Demonstrated ability to maintain confidentiality and professionalism.
• Team‑oriented, proactive and willing to support colleagues across the business.
• Customer‑focused with a commitment to delivering exceptional service.

Required skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

What we offer

• Great working conditions and a friendly team environment.
• Competitive salary package with generous superannuation.
• Salary sacrifice, corporate health benefits and education support.
• Long‑term employment and career development opportunities.