Administration Assistant – Central Hub Mental Health & AOD Services

About the role

The Central Hub Administration team at Barwon Health provides essential clerical, reception and operational support to Mental Health, Drugs and Alcohol Services. Based in Geelong, this role ensures services run smoothly, efficiently and respectfully for clinicians and consumers.

Key responsibilities

• Provide reception, administrative and secretariat support across the Central Hub.
• Deliver high‑quality customer service to consumers, families and staff.
• Manage bookings, appointments and data entry with accuracy.
• Support clinical teams through effective coordination and communication.
• Maintain confidential records and ensure compliance with organisational processes.

Required profile

• Previous experience in administration, reception or customer service (health preferred).
• Strong communication skills and ability to engage with a diverse range of people.
• High level of organisation, time management and attention to detail.
• Ability to work both independently and as part of a team in a fast‑paced setting.
• A compassionate, respectful and professional approach to supporting consumers.

What we offer

• Excellent working conditions and a strong sense of job satisfaction.
• Vibrant staff wellbeing program and 24/7 Employee Assistance Program.
• Extensive professional development opportunities.
• Attractive salary packaging benefits with caps on living expenses and meals.