Customer Field Technician - Canberra

About the role

nbn is looking for people based in Canberra who enjoy practical, hands-on work and are open to learning new skills. This is a permanent, full-time Customer Field Technician role where you work independently to complete a variety of tasks across different nbn technologies, including installations, repairs, maintenance and customer support in homes and businesses. Working hours are between 7am and 7pm, with flexibility depending on business needs.

Key responsibilities

• Install copper or fibre cabling and set up customer equipment
• Identify and fix faults
• Support customers in their homes or businesses, keeping them informed throughout the process
• Follow safe work practices and nbn's safety procedures at all times

Required profile

• No previous telecommunications experience needed; full training is provided
• Experience in trades such as plumbing, carpentry, electrical work, construction, civils, labouring, mechanical work, hospitality or manufacturing is highly valued
• Enjoys hands-on problem-solving and communicating with customers
• Comfortable working independently and managing your own workload
• Strong commitment to safety and clear communication skills
• Current, clean driver's licence
• Full working rights in Australia; a criminal history check and pre-employment medical assessment are required