Community Engagement Coordinator

About the role

The Community Engagement Coordinator will act as a bridge between Country Fire Authority (CFA) stakeholders and internal teams, delivering community engagement and education programmes across the Ararat district. This full‑time, ongoing position requires energy, diplomacy and a results‑driven mindset.

Key responsibilities

• Coordinate and support the delivery of regional and district business plans.
• Provide advice on community risk, vulnerability and safety initiatives.
• Oversee monitoring, evaluation and reporting of engagement and education programmes.
• Use insights and feedback to improve services and identify new opportunities.
• Lead, mentor and support casual staff and volunteers, including managing a pool car for travel.

Required profile

• Strong emotional intelligence with empathy and self‑awareness.
• Excellent written and verbal communication skills.
• Ability to build and maintain relationships with diverse internal and external stakeholders.
• Experience working in rural communities is highly regarded.
• Organisational and time‑management capabilities.

Required skills

What we offer

• Meaningful purpose contributing to community safety.
• Work‑life balance with paid parental leave and generous leave provisions.
• Growth opportunities through learning and development programmes.
• Hybrid work options with flexible arrangements.
• Member discounts, wellbeing programs and access to a Member Assistance Program.