Job Coach – Support Clients to Find Meaningful Employment

About the role

As a Job Coach you will empower clients to build confidence, develop job‑readiness skills and take steps toward meaningful employment. You will work closely with our Employer Engagement team and external partners to create sustainable outcomes for people facing barriers to work.

Key responsibilities

• Motivate and coach clients through tailored activities that support their employment journey.
• Collaborate with employers and the Employer Engagement team to match clients with suitable job opportunities.
• Help secure sustainable employment outcomes and provide support when clients are at risk of losing work.
• Maintain accurate records and ensure compliance with all requirements.

Required profile

• Experience in customer service or a client‑facing role.
• Genuine interest in supporting people overcoming barriers.
• Strong communication skills and confidence working with diverse stakeholders.
• Ability to stay organised and work in a structured, goal‑driven environment.
• Current driver’s licence and Australian citizenship or permanent residency.

What we offer

• 12 weeks paid parental leave.
• Leadership development and career pathways across MedHealth.
• Quarterly social events, recognition programs and wellbeing initiatives.
• Employee Assistance Program (EAP) and Fitness Passport.
• Salary packaging and the ability to purchase additional leave.