Administration Officer

About the role

Centacare Kimberley, a community-based not-for-profit organisation supporting individuals, families and communities across the Kimberley, is looking for an Administration Officer to join its Broome office. Reporting to the Housing and Homelessness Support Manager, you will be the first point of contact for clients, visitors and stakeholders and will manage reception and provide administrative support across the organisation. This is an in-office role; you must be located locally to apply.

Key responsibilities

• Welcome and assist clients, visitors and stakeholders at the office
• Manage incoming phone calls, emails and enquiries and direct them appropriately
• Provide administrative support across programs and services
• Assist with data entry, filing, document management and record keeping
• Coordinate office supplies and reception resources
• Schedule appointments and meetings and maintain calendars
• Support Emergency Relief activities and other community support initiatives
• Assist with deliveries, correspondence and mail distribution
• Maintain a safe, organised and welcoming reception environment
• Support staff and managers with administrative and operational tasks

Required profile

• Approachable, reliable and organised, with good verbal and written communication skills
• Experience in reception, administration or customer service, or transferable skills
• Strong organisational skills, attention to detail and accuracy with confidential information
• Ability to work independently and in a team, and to solve problems practically
• Respect for diverse cultural backgrounds and willingness to learn about the community services sector
• Not-for-profit or community services experience is helpful but not essential

Required skills

• Confidence using Microsoft Office programs and willingness to learn new systems
• Microsoft 365 applications (Outlook, Word, Excel, Teams)

What we offer

• SCHADS Award Level 2 salary of $71,570-$78,111 per year
• Five weeks of annual leave and additional paid leave over Christmas
• Salary packaging of up to $31,800 per year, including remote area benefits
• Employer superannuation contributions
• Employee Assistance Program and ongoing learning and development

To apply, submit a resume and a brief cover letter explaining who you are and why you want to join. Applications are reviewed as they come in, and suitable candidates may be shortlisted and interviewed before the closing date.